Terms and Condition



This website is owned and managed by CareRyte (Medico Health Technologies). By accessing and by using www.careryte.com web site, (the "Web Site"), you are agreeing to be legally bound by these Terms & Conditions.

The terms 'You' or 'Your' refer to You as the user (irrespective of whether You are a Registered User or a Non-Registered User or an Health Care Practitioner (HCP)) and the terms 'CareRyte' ,'We', 'Us', 'Company', and 'Our' refer to CareRyte (Medico Health Technologies).

PLEASE CAREFULLY READ THE FOLLOWING TERMS OF USE OF THE WEBSITE. BY CLICKING ON THE 'I ACCEPT' BUTTON AT THE END OF THIS PAGE OR ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE, THE PRIVACY POLICY, THE ADDITIONAL TERMS OF USE FOR HCPS AND OTHER POLICIES WHICH MAY BE APPLICABLE TO THIS WEBSITE. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE, THE PRIVACY POLICY, THE ADDITIONAL TERMS OF USE FOR HCPS AND OTHER POLICIES WHICH MAY BE APPLICABLE TO SPECIFIC PORTIONS OF THIS WEBSITE PLEASE DO NOT ACCESS OR USE THE WEBSITE.

These Terms of Use, the Privacy Policy, the Additional Terms of Use for HCPs, together with any other policies which may be applicable to specific portions of Website and any disclaimers which may be present on the Website are referred to as "Agreement".
If You are accessing the CareRyte mobile application, then this Agreement will continue to apply to such use. In addition, there may be additional terms (such as the terms imposed by mobile application stores) which will govern the use of the mobile application. In such case, the term 'Website' will be deemed to refer to the CareRyte mobile application.
The features / services of this Website are available only in India. However Non-Registered Users outside India may browse through the information provided in the Website

The Agreement supersedes all previous oral and written terms and conditions (if any) communicated to You.

1) THE WEBSITE
1.1. Users: The Website is accessible to visitors / non-registered users, registered users and healthcare practitioners. "Registered Users" are users who have registered themselves an account on the Website by providing CareRyte (Medico Health Technologies) with certain information and who can log on to the Website by providing their email and password. "Non-Registered Users" are users who are not registered with the Website but may access information on the Website. Certain features of the Website are available to Registered Users only. "Health Care Practitioners" or "HCPs" are duly qualified members of medical or dental profession and (a) with whom Registered Users can book appointment using the Website. Registered Users, Non-Registered Users and HCPs shall collectively be referred to as "Users".

1.2. Features of the Website: The Website offers the following features:
a) For Registered Users:
i. Access to HCP Profiles: Depending on the extent of information shared by HCPs at the time of registering with the Website, the HCPs' profile containing their name, qualification, experience, specialization, consultant fees, personal statement, education etc. can be accessed by You. The Website offers various search features to aid You in accessing HCP profiles.
ii. Platform to schedule in-person appointment with HCP: You may use Website to schedule an in-person appointment with HCP at the HCP's premises.
b) For Non-Registered Users:
i. Access to HCP Profiles: Depending on the extent of information shared by HCPs at the time of registering with the Website, the HCPs' profile containing their name, qualification, experience, specialization, consultant fees, personal statement, education etc. can be accessed by You. The Website offers various search features to aid You in accessing HCP profiles.
c) For HCPs:
i. Platform to publish profile: You may upload Your profile containing Your name, qualification, experience, specialization, consultation fees, personal statement, education, etc. on Website. Your profile is accessible to all Registered as well as Non-Registered Users.
ii. Software Platform to manage your Practice

As you browse through the website and CareRyte (Medico Health Technologies) sites you may access other web sites that are subject to different terms of use. When you use those sites, you will be legally bound by the specific terms of use posted on such sites. If there is a conflict between these Terms & Conditions and the other terms and conditions, the other terms & conditions will govern with respect to use of such pages.
CareRyte (Medico Health Technologies) may change these Terms & Conditions at any time without notice. Changes will be posted on the website under "Terms & Conditions".
Your use of the Web Site after any changes have been posted will constitute your agreement to the modified Terms & Conditions and all of the changes. Therefore, you should read these Terms & Conditions from time to time for changes.

2) USE OF THE WEB SITE
CareRyte (Medico Health Technologies) hereby grants you a non-exclusive, non-transferable, limited license to access and use the Web Site for the fees, if applicable, and under the terms set forth below.
The Web Site and the content, including, but not limited to, text, data, reports, opinions, images, photos, graphics, graphs, charts, animations and video (the "Content"), displayed on the Web Site, may be used only for your personal and non-commercial use. Except as otherwise permitted under these Terms & Conditions, you agree not to copy, reproduce, modify, create derivative works from, or store any Content, in whole or in part, from the Web Site or to display, perform, publish, distribute, transmit, broadcast or circulate any Content to anyone, or for any commercial purpose, without the express prior written consent of CareRyte (Medico Health Technologies).
The Content is the exclusive property of CareRyte (Medico Health Technologies) or its licensors, and is protected by copyright and other intellectual property laws. All trade names, trademarks, service marks and other product and service names and logos on the Web Site and within the Content are proprietary to their respective owners and are protected by applicable trademark and copyright laws. Any of the trademarks, service marks or logos (collectively, the "Marks") displayed on the Web Site may be registered or unregistered marks of CareRyte (Medico Health Technologies) or others. Nothing contained on this Web Site should be construed as granting any license or right to use any of the Marks displayed on the Web Site without the express written permission of CareRyte (Medico Health Technologies) or a third party owner of such Marks. Any unauthorized uses of the Marks or any other Content are strictly prohibited. To request permission to use any Content or other CareRyte (Medico Health Technologies) material, please contact CareRyte (Medico Health Technologies) at [email protected]

You may not use the Web Site for any unlawful purpose. You shall honor all reasonable requests by the website to protect CareRyte (Medico Health Technologies) proprietary interests in the website.

• 2.1. Use by all Users (Registered, Non-Registered User and Health Care Practitioner)
• 2.1.1. You will use the Website and the features provided by the Website only in relation to and in compliance with all applicable Indian laws. You will not use this Website or any feature provided by the Website for any purposes not intended under this Agreement.
• 2.1.2. You will not deliberately use the Website in any way that is unlawful or harms CareRyte (Medico Health Technologies), its directors, employees, affiliates, distributors, partners, service providers and/or any User and/or data or content on the Website.
• 2.1.3. You understand that as part of Your registration process as well as in course of Your use of the Website, You may receive SMS messages from CareRyte (Medico Health Technologies) on Your registered mobile number. These messages will relate to Your registration, transactions that You carry out through the Website and any such information found suitable of Your attention by CareRyte (Medico Health Technologies). Please note that CareRyte (Medico Health Technologies) will send these SMS messages only to the mobile number that You provide on the Website. It is Your responsibility to ensure that You provide the correct number for the transaction You wish to enter into. Further, CareRyte (Medico Health Technologies) may also send notifications and reminders to You with respect to appointments scheduled by You for the features that You may be using on the Website. You hereby consent to receive such messages from CareRyte (Medico Health Technologies).
• 2.1.4. By using the website and/or registering yourself at CareRyte (Medico Health Technologies) you authorize us to contact you via email or phone call or sms and offer you services for the product you have opted for, imparting product knowledge, offer promotional offers running on website, for which reasons, personally identifiable information may be collected as detailed below. And Irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call from the CareRyte (Medico Health Technologies) & associate partners for the above mentioned purposes till 60 days of your engagement with us.

• 2.2. Use by Registered User
• 2.2.1. You acknowledge that this Website is an informative platform only. CareRyte (Medico Health Technologies) and this Website are not in the business of providing healthcare service or hospital services. • 2.2.2. We encourage You to independently verify any information You see on the Website including information provided by a Health Care Practitoner. You will use the Website and the features provided by the Website only in relation to and in compliance with all applicable Indian laws. You will not use this Website or any feature provided by the Website for any purposes not intended under this Agreement.
• 2.2.3. The Website allows You to select and schedule appointments with Health Care Practitioners. In doing so, CareRyte (Medico Health Technologies) can help providing You with lists and/or profile previews of Health Care Practitioners who may be suitable to deliver the health care that You are seeking based on information that You provide to CareRyte (such as area of specialty and geographical location).
• 2.2.4. Please note that CareRyte (Medico Health Technologies) (i) does not recommend or endorse any Health Care Practitioners mentioned on the Website; and (ii) does not make any representations or warranties with respect to Health Care Practitioners or the quality of the healthcare services they may provide, and (iii) does not grade physicians.
• 2.2.5. You will obtain all relevant consents and approvals prior to posting or providing any User Content.
• 2.2.6. You may schedule an appointment on the Website for Your family members and friends. However please note that such You will be solely responsible for any activity that is undertaken through his/her account on behalf of his/her family members and friends.
• 2.2.7. You have the option of uploading Your identifiable health information including physical, physiological and mental health condition, and medical records and history on the Website which may be accessed by the Health Care.

• 2.3. Use by Non-Registered User
• 2.3.1. CareRyte (Medico Health Technologies) will provide You with lists and/or profile previews of Health Care Practitioners based on information that You provide to the Website's search features (such as area of specialty and geographical location). Please note that CareRyte (Medico Health Technologies) (i) does not recommend or endorse any Health Care Practitioners mentioned on the Website; and (ii) does not make any representations or warranties with respect to these Health Care Practitioners or the quality of the healthcare services they may provide

3) REGISTRATION
As part of the registration process, you must select a password and provide the website with accurate, complete, and updated information. Failure to do so constitutes a breach of this Agreement, which may result in immediate termination of your access.

4) LIMITATION OF LIABILITY
You are entirely liable for activities conducted by you in connection with your browsing and use of the Web Site. If you are dissatisfied with the Content or the Web Site or with these Terms of Use, your sole and exclusive remedy is to stop using the Content and the Web Site. The website will not pay you any damages in connection with your browsing or use of the Web Due to the number of sources from which the Content is obtained and the potential hazards of electronic distribution, there may be delays, omissions or inaccuracies in such Content and the Web Site.
THE CONTENT AND THE WEB SITE ARE PROVIDED "AS IS", WITHOUT ANY WARRANTIES. NEITHER THE WEBSITE NOR CareRyte (Medico Health Technologies) MAKES ANY GUARANTEES OR WARRANTIES AS TO THE ACCURACY, COMPLETENESS, TIMELINESS OR CURRENTNESS OF OR RESULTS TO BE OBTAINED FROM, ACCESSING AND USING THE WEB SITE, THE WEB SITE'S OWN CONTENT, THE OTHER CONTENT, NOR ANY MATERIAL THAT CAN BE ACCESSED (VIA A DIRECT OR INDIRECT HYPERLINK OR OTHERWISE) THROUGH THE WEB SITE. THE WEBSITE HEREBY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AND OF NONINFRINGEMENT. NEITHER THE WEBSITE NOR CareRyte (Medico Health Technologies) SHALL BE LIABLE TO THE USER OR ANYONE ELSE FOR ANY INACCURACY, DELAY, INTERRUPTION IN SERVICE, ERROR OR OMISSION, REGARDLESS OF CAUSE, OR FOR ANY DAMAGES RESULTING THEREFROM. IN NO EVENT WILL THE WEBSITE, CareRyte (Medico Health Technologies) NOR ANY OF THEIR THIRD PARTY LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST TIME, LOST MONEY, LOST PROFITS OR GOOD WILL, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT SUCH DAMAGES ARE FORESEEN OR UNFORESEEN WITH RESPECT TO ANY USE OF THE WEB SITE. NEITHER THE WEBSITE NOR ANY OF ITS AFFILIATES, AGENTS OR LICENSORS WILL BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY RESULTING FROM USE OF THE WEB SITE, IN WHOLE OR PART, WHETHER CAUSED BY NEGLIGENCE, CONTINGENCIES BEYOND ITS CONTROL IN PROCURING, COMPILING, INTERPRETING, REPORTING OR DELIVERING THE WEB SITE AND ANY CONTENT AT THE WEB SITE OR OTHERWISE. IN NO EVENT WILL THE WEBSITE, ITS AFFILIATES, AGENTS OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH CONTENT OR THE WEB SITE.
The website assumes no responsibility for the use of third party software on the website and shall have no liability whatsoever to any person or entity for the accuracy or completeness of any outcome generated by such software.

5) REPRESENTATION AND WARRANTIES
• By Using This Website You Represent And Warrant That:
• 4.1. Your use of the Website shall not violate any applicable law or regulation;
• 4.2. All registration information You submit is truthful and accurate and that You agree to maintain the accuracy of such information;
• 4.3. You as a Registered or Non-Registered User will use the Website solely for Your personal and non-commercial use. Any use of this Website or its content other than for personal purposes is prohibited.
• 4.4. Your use of this Website shall be subjected to the following restrictions:
• 4.4.1. You will not delete or modify any content of the Website including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that You do not own or have express permission to modify;
• 4.4.2. You will not decompile, reverse engineer, or disassemble the content, or
• 4.4.3. You will not remove any copyright, trademark registration, or other proprietary notices from the Website. You further agree not to access or use this Website in any manner that may be harmful to the operation of this Website or its content.
• 4.5. You will not use the Website and / or services in any way that is unlawful, or harms the Company or any other person or entity, as determined in the Company's sole discretion.
• 4.6. You will not engage in any form of antisocial, disrupting, or destructive acts, including "flaming", "spamming", "flooding", "trolling", "phishing" and "griefing" as those terms are commonly understood and used on the Internet.
• 4.7. You will not host, display, upload, modify, publish, transmit, update or share any information that —
• (a) belongs to another person and to which the user does not have any right to;
• (b) is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
• (c) harm minors in any way;
• (d) infringes any patent, trademark, copyright or other proprietary rights(s), violates any law for the time being in force;
• (f) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
• (g) impersonate another person;
• (h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
• (i) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation

6) INDEMNIFICATION
• You hereby indemnify, defend, and hold CareRyte (Medico Health Technologies), the CareRyte’s (Medico Health Technologies) distributors, agents, representatives and other authorized users (Registered and Non-Registered Users, Health Care Practitioners), and each of the foregoing entities' respective resellers, distributors, service providers and suppliers, and all of the foregoing entities' respective officers, directors, owners, employees, agents, representatives, harmless from and against any and all losses, damages, liabilities and costs arising from (i)Your use of the Website (ii) Your breach of provisions of this Agreement and (iii) any negligent or intentional wrongdoing on Your part.

7) TERMINATION
• CareRyte (Medico Health Technologies) reserves the right, in the event it finds out in its sole discretion that You breached the Agreement, to suspend and / or terminate Your user account and/or access to the Website by blocking Your IP address or email id with or without notice to You. Any suspected illegal, fraudulent or abusive activity may be grounds for suspending and / or terminating Your user account and/or Your access to the Website. Upon suspension or termination, Your right to use the features on the Website shall immediately cease and the Company reserves the right to remove or delete Your information that is available with the Company, including but not limited to login and account information.
• Upon user account termination or suspension, regardless of the reasons therefore, Your right to use the Website, User Content, Health Care Practitioner Content or CareRyte (Medico Health Technologies) Content immediately ceases, and You acknowledge and agree that We may immediately deactivate or delete Your account and all related information and files in Your account and/or bar any further access to such files or this site. CareRyte (Medico Health Technologies) shall not be liable to You or any third party for any claims or damages arising out of any termination or suspension of Your user account or any other actions taken by Us in connection with such account termination or suspension.

8) MODIFICATIONS
• 8.1. CareRyte (Medico Health Technologies) reserves the right to modify any part of the Agreement at any time without giving You prior notice.
• 8.2. If You do not agree to the amendments, please do not use the Website any further.

9) LINKS TO OTHER WEB SITES
You may, through hypertext or other computer links, gain access to web sites operated by persons other than the website Such hyperlinks are provided for your reference and convenience only, and are the exclusive responsibility of such web sites' owners. You agree that the website is not responsible for the content or operation of such web sites, and that the website shall have no liability to you or any other person or entity for the use of third party web sites. Except as described below, a hyperlink from this Web Site to another web site does not imply or mean that the website endorses the content on that web site or the operator or operations of that site. You are solely responsible for determining the extent to which you may use any content at any other web sites to which you link from the Web Site.

10) THE USER'S CONTENT
The User grants to CareRyte (Medico Health Technologies) the non-exclusive right to use all material entered into the Web site by the User (other than third-party material transmitted through private electronic mail) in any of The CareRyte (Medico Health Technologies) print or electronic publications ("Other Content"). Users entering material into the Web site are responsible for the Other Content. Neither the website nor CareRyte (Medico Health Technologies) has any responsibility for Other Content, including the content of any messages or information posted by Users or others, or for the content of information accessible via direct or indirect hyperlinks from the Web Site. However, the website retains the right, which it may or may not exercise in its sole discretion ,to review, edit, or delete Other Content that the website deems to be illegal, offensive, or otherwise inappropriate. You may not input or distribute any material through the Web Site that is promotional in nature, including solicitations for funds or business, without the prior written authorization of the website. The User agrees to indemnify the website and CareRyte (Medico Health Technologies) from all damages, liabilities, costs, charges and expenses, including reasonable attorneys' fees, that the website, CareRyte (Medico Health Technologies), their affiliates, employees, and authorized representatives may incur as a result of either: (i) the User's breach of this Agreement; or (ii) material entered into the Web site with the use of the User's screen name, email or password.

11) PAYMENTS, CANCELLATION & REFUNDS
All information, services, reports, content and access rights purchased on the website are non refundable. We as a merchant/service provider shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

12) ADDITIONAL LEGAL TERMS
This Agreement will continue until terminated by either the or you. Either party can terminate the Agreement by notifying the other party by telephone or electronic mail of the decision to terminate. CareRyte (Medico Health Technologies) may discontinue or change the Web Site or its availability to you, at any time. This Agreement constitutes the entire agreement between the parties relating to Web site and supersedes any and all other agreements, oral or in writing, with respect to the Web Site. The failure of the website, to insist upon strict compliance with any term of this Agreement shall not be construed as a waiver with regard to any subsequent failure to comply with such term or provision. This Agreement is personal to you, and you may not assign your rights or obligations to anyone. If any provision in this Agreement is invalid or unenforceable under applicable law, the remaining provisions will continue in full force and effect. This Agreement, your rights and obligations, and all actions contemplated by this Agreement shall be governed by the laws of India and subject to jurisdiction of courts of Mumbai, Maharashtra, India, as if the Agreement was a contract wholly entered into and wholly performed within Mumbai, Maharashtra, India, and any litigation related to this Agreement shall be brought exclusively in the courts of Mumbai, Maharashtra, India. All rights not expressly granted herein are reserved.
Force Majeure: CareRyte (Medico Health Technologies) shall not be liable for any downtime or delay or unavailability of the Website caused by circumstances beyond CareRyte’s (Medico Health Technologies) reasonable control, including without limitation, acts of God, acts of government, floods, fires, earthquakes, civil unrest, acts of terror, strikes or other labour problems, internet service provider failures or delays, or denial of service attacks.
Advertisement: CareRyte (Medico Health Technologies) shall have the right to place advertisements and publicity materials of its choice, including that pertaining to parties other than itself for commercial use through electronic means on the Website.
Assignment: You may not assign or sub-license, without the prior written consent of CareRyte (Medico Health Technologies), the rights, duties or obligations under this Agreement, in whole or in part, to any person or entity.

13) ANTI-HACKING PROVISION
You expressly agree not to use this Web Site in any manner or for any purpose that is prohibited by these terms and conditions. In addition, you expressly agree not to:
(1) use the Web Site for any purpose that is prohibited by any law or regulation, or to facilitate the violation of any law or regulation;
(2) use or attempt to use any "deep-link," "scraper," "robot," "bot," "spider," "data mining," "computer code" or any other automated device, program, tool, algorithm, process or methodology or manual process having similar processes or functionality, to access, ac-quire, copy, or monitor any portion of the Web Site or any data or content found on or accessed through the Web Site without prior express written consent;
(3) obtain or attempt to obtain through any means any materials or information on the Web Site that have not been intentionally made publicly available either by their public display on the Web Site or through their accessibility by a visible link on the Web Site;
(4) in any way bypass or circumvent any other measure employed to limit or pre-vent access to the Web Site or its content;
(5) violate the security of the Web Site or attempt to gain unauthorized access to the Web Site, data, materials, information, computer systems or networks connected to any server associated with this Web Site, through hacking, password mining or any other means;
(6) interfere or attempt to interfere with the proper working of the Web Site or any activities conducted on or through the Web Site, including accessing any data, content or other information prior to the time that it is intended to be available to the public on the Web Site;
(7) take or attempt any action that, in the sole discretion of this Web Site's operators, imposes or may impose an unreasonable or disproportionately large load or burden on the Web Site or such operation's infrastructure.